wellbeing support

Practical support for individuals, families and communities experiencing pressure, recovery and change.

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Supporting wellbeing through pressure, recovery and change

Life's challenges can affect more than finances or business performance. Financial pressure, drought, disaster recovery, family concerns, isolation and uncertainty can all have an impact on wellbeing.

The RFCS Victoria West wellbeing team works alongside our financial counsellors to provide practical support, helping people build resilience, stay connected and access the services they need.

Whether you're facing a difficult season, navigating change or simply need someone to talk to, support is available.

how we can help 

Sometimes the most important step is having a trusted person to talk to. Our wellbeing team offers a supportive, confidential space to discuss what is happening and explore practical next steps.

Providing a listening ear

Strengthen resilience and wellbeing

We help individuals and families identify strategies, supports and resources that can strengthen wellbeing during challenging times.

Connect you with support services

We can help connect people with mental health services, health professionals, community organisations and other trusted support providers.

Support during drought and disaster recovery

Recovery can take time. We work alongside individuals, families and communities impacted by drought, fire, flood, storms and other significant events.

Work alongside financial counselling support

Our wellbeing team complements the work of our financial counsellors, recognising that financial pressure and personal wellbeing are often closely connected.

Support families and communities

We understand that challenges affect not only individuals but also families, workplaces and communities. Our team helps people stay connected and access the support they need.

SUPPORTING PEOPLE, NOT JUST PROBLEMS

At RFCS Victoria West, we recognise that every person's situation is different.

Our wellbeing support is focused on helping people feel heard, supported and connected while navigating challenges and making decisions about the future.

We take a practical and compassionate approach, helping people access the right support at the right time.

Financial pressure, drought, disaster recovery and personal stress can affect every part of life — including relationships, confidence, decision-making and community connection.

In this video, Danni shares her story and reflects on the importance of early support, connection and having someone to talk to during difficult periods.

Her experience highlights how wellbeing support can work alongside financial counselling, recovery services and community-based support to help people feel heard, supported and less isolated during challenging times.

Danni's Story 

you don't have to do it alone

Many people seek support before challenges become overwhelming.

Whether you're experiencing stress, uncertainty, isolation or simply need someone to talk to, reaching out early can help you access practical support and strengthen your wellbeing.

Call us 1300 735 578request support online

Testimonials

01

Having someone who understood what we were going through made a huge difference. The support wasn't about fixing everything overnight—it was about helping us feel connected, supported and able to take the next step.

02

I think soon after I contacted the service I realised what support the counsellor was being for me."

I was concerned contacting the service [about my] pride, but the counsellor was fantastic. She was extremely supportive, she was a farmer herself…”

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03

“The rural financial counsellor lives in our community and is within reach… he just knows the situation locally.”

“I’ve become more confident over the years thanks to a financial counsellor. It’s helped me achieve my goals every year.”

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